Due to health concerns, there will be absolutely no returns, refunds or exchanges on all fragrances, skincare and cosmetic items, regardless of whether the item has been opened or not and used or not. Please select these items carefully.
However, in certain rare circumstances (shipping errors on our part) we will accept returns, provided the item remains completely unopened from the cellophane wrapping and/or box. All such returns, credits and refunds are subject to approval by bathandbodyonly.com
Prior to any such return, you must contact us to authorize the return and provide the best possible way to process the return.
We regret that we cannot accept returns or issue any credit on merchandise that has been opened and/or partially used. This also includes opening the plastic cellophane wrapping of perfume/cologne box. Shipping charges will be the purchaser’s responsibility, except in the case it is an error on the part of bathandbodyonly.comIn the special circumstance where a return is authorized, please retain all postal and insurance receipts for your records. Any returned merchandise received in our warehouse without a proper authorization by bathandbodyonly.com will not be eligible for refund or credit. If a coupon was applied toward the payment of your purchase, you will receive a refund or credit for only the portion of the purchase that you were charged for. If you have any questions regarding our return procedure or policy please contact us at email@example.com To request a Return Merchandise Authorization number, please contact us via our customer service number.